We want you to be happy with your order. If something is not right,
here is how returns and refunds work.
Returns
We accept returns within 30 days of delivery. To be eligible,
the item must be unused and in the same condition you received it, in its
original packaging.
Non-returnable items
- Gift cards.
- Items that have been used, burned or altered.
- Items marked as final sale.
Damaged, defective or incorrect items
If your order arrives damaged, defective, or is not what you ordered, contact
us within 7 days of delivery and include a photo. We will send a
replacement or issue a full refund, including any shipping cost. In most cases
you will not need to send the item back.
How to start a return
Email [email protected] with your order number and the reason
for the return. We will reply with return instructions. Please do not send items
back before contacting us.
Refunds
Once we receive and inspect your return, we will let you know whether the
refund is approved. Approved refunds are issued to your original payment method
within 5–10 business days. Your bank or card issuer may
take additional time to post it. Shipping costs are non-refundable unless the
item was damaged, defective or incorrect.
Return shipping
You are responsible for the cost of return shipping. We recommend using a
trackable service, as we cannot guarantee that we will receive an item you send
back.
Cancellations
You can cancel an order before it ships by emailing us. If it has already
shipped, please start a return instead.
Contact us
Email: [email protected]